Prior Authorization
Effective January 1, 2026 - PSW will perform utilization and prior authorization reviews on behalf of SCAN Medicare Advantage plan for Pierce, Spokane, and Thurston county members.
Network Communications
- January 7, 2026 - SCAN MA Contract Updates and Alicia Quaco Introduction
Provider Operations Manual
SCAN has delegated certain functions to PSW, including Claims Payment Management. This means claims should be submitted electronically to RP036, or by paper if necessary to:
1300 S Evergreen Park Dr SW Ste 200, Olympia, WA 98502
The provider manual does not state this. It states to send directly to SCAN, which will add at least 7-10 days in processing/payment time.
Click here for contact information for functions managed by PSW.
Click here for the Provider Operations Manual.