Prior Authorization
Effective January 1, 2026 - PSW will perform utilization and prior authorization reviews on behalf of SCAN Medicare Advantage plan for Pierce, Spokane, and Thurston county members.
Prior Authorization Request Form
Network Communications
- PSW
- January 7, 2026 - SCAN MA Contract Updates and Alicia Quaco Introduction
- MCC
Provider Operations Manual
SCAN has delegated certain functions to PSW, including Claims Payment Management. This means claims should be submitted electronically to RP036, or by paper if necessary to:
1300 S Evergreen Park Dr SW Ste 200, Olympia, WA 98502
The provider manual does not state this. It states to send directly to SCAN, which will add at least 7-10 days in processing/payment time.
Click here for contact information for functions managed by PSW.
Click here for the Provider Operations Manual.