Melanie Matthews, MS

Melanie Matthews is a highly respected healthcare executive with more than 30 years of experience driving innovation, growth, and transformation across the care continuum. As Chief Executive Officer of Physicians of Southwest Washington (PSW) and President of MultiCare Connected Care (MCC), she has been instrumental in shaping PSW into a national leader in value-based care. Under her strategic leadership, PSW evolved from a small, single-county organization serving just 5,000 patients into a diversified, high-performing network supporting more than 400,000 patients across multiple provider types and care settings. An early adopter of CMS Innovation Center models, Melanie positioned PSW at the forefront of value-based transformation, championing investments in infrastructure, analytics, medical economics, and care delivery capabilities to successfully manage risk and improve outcomes across all payer segments. Her vision and execution have established PSW as a model for scalable, sustainable population health management.

Prior to her current roles, Melanie held senior executive positions across post-acute care, home health, and hospice organizations, where she led complex operations and ensured regulatory excellence across skilled nursing facilities and home health agencies. This foundation shaped her comprehensive understanding of care delivery beyond the acute setting and informed her ability to design and scale population health strategies that align clinical quality, operational performance, and financial sustainability.

Beyond her organizational leadership, Melanie is a prominent and influential voice in national healthcare policy and advocacy. She serves on the Board of Directors for the National Association of ACOs (NAACOS) and holds leadership roles across several leading industry organizations, including Accountable for Health, America’s Physician Groups, and the Health Care Transformation Task Force. Recognized as a National Political Ambassador by the American Health Care Association, she is a trusted advocate at the federal level, known for her ability to translate frontline healthcare realities into actionable policy insights that advance value-based care.

Melanie’s academic background includes a Master of Science in Social Gerontology and a bachelor’s degree in Human Development and Family Studies, providing a strong foundation in the social and behavioral dimensions of health. Combined with her extensive executive experience, strategic vision, and policy influence, she is widely regarded as a leading authority in value-based transformation and population health, bringing a uniquely balanced perspective that continues to shape the future of healthcare delivery